Please note that the manufacturer handles warranty situations. Although ScanSource itself provides no warranty, our Customer Service team is always willing to assist and answer any questions.

Not all products we distribute have the same warranty conditions. If you cannot find the warranty conditions for a specific product in this document, please contact your customer service representative or send us an email.

Manufacturer Product Description Warranty in MONTHS
APG OEM cash drawer   12 MONTHS
  Vasario, Series 1150 and 1517, Flip-Top cash drawer   24 MONTHS
  Series 100 Cash drawer   36 MONTHS
  Series 4000 Cash drawer   60 MONTHS
Code Corporation CR900FD   60 MONTHS
  CR1000   24 MONTHS
  CR1400   60 MONTHS
  CR2300   12 MONTHS
  CR2600   36 MONTHS
  CR3500   24 MONTHS
  CR4405   12 MONTHS
  CR8000   12 MONTHS
  CodeXML® Modem   36 MONTHS
Datalogic Automation sensors, safety, measurement and vision sensor products   36 MONTHS
  2D imager matrix 200 and 400 products and accessories   24 MONTHS
  barcode and RFID identification products   24 MONTHS
  barcode ID products   depending on model:12 MONTHS or 24 MONTHS
  Infra brand products   24 MONTHS
Datalogic Mobile all serialized products all goods except system consumables as batteries, cables, etc) 12 MONTHS
Datalogic Scanning Interface Cables All  90 DAYS
  Handheld Scanners 4 Slot Battery Charger  12 MONTHS 
    Battery Pack for RF scanners  12 MONTHS 
    Dragon SR (non-current product) 36 MONTHS
    Dragon SR Mobile (non-current product) 36 MONTHS
    Firescan 24 MONTHS
    Gryphon 2D 60 MONTHS
    Gryphon 2D+ 60 MONTHS
    Gryphon BT 24 MONTHS
    Gryphon D 1x0 60 MONTHS
    Gryphon D 2x0 60 MONTHS
    Gryphon Mobile 24 MONTHS
    Heated Holder  12 MONTHS 
    Heron 60 MONTHS
    Heron-G 60 MONTHS
    LM500 / LM520 (non-current product) 12 MONTHS
    Lynx (non-current product) 24 MONTHS
    Lynx BT 24 MONTHS
    Non-Serialized Accessories  90 DAYS 
    PowerScan 7000 2D  60 MONTHS 
    PowerScan 7000 BT Dock and Hand unit  36 MONTHS 
    PowerScan 7000 SRI (non-current product) 48 MONTHS 
    PowerScan 71xx BT 36 MONTHS
    PowerScan 71xx D 36 MONTHS
    PowerScan 74xx BT 2D 36 MONTHS
    PowerScan 74xx D 36 MONTHS
    PowerScan 83xx BT AR 36 MONTHS
    PowerScan 83xx D 36 MONTHS
    PowerScan 83xx D AR 36 MONTHS
  Handheld cont. PowerScan 83xx M 36 MONTHS
    PowerScan 83xx M AR 36 MONTHS
    PowerScan 85xx D 36 MONTHS
    PowerScan 85xx M 36 MONTHS
    PowerScan Imager (non-current product) 60 MONTHS (36 MONTHS if shipped prior to May 2, 2005) 
    PowerScan RF (non-current product) 36 MONTHS (24 MONTHS if shipped on or prior to September 1, 2004) 
    PowerScan RF Base Station (non-current product) 36 MONTHS (24 MONTHS if shipped on or prior to September 1, 2004) 
    PowerScan Tethered (non-current product) 36 MONTHS (24 MONTHS if shipped on or prior to September 1, 2004) 
    QS1000  (non-current product) 24 MONTHS 
    QS2500  60 MONTHS (36 MONTHS if shipped on or prior to June 1, 2004) 
    QS6000  60 MONTHS (24 MONTHS if manufactured on or prior to December 31, 2001) 
    QS6000+ (non-current product) 60 MONTHS
    QS6500  60 MONTHS 
    QS6500 BT  36 MONTHS 
    QuickScan D Imager 60 MONTHS
    QuickScan D Laser 36 MONTHS
    QuickScan M 36 MONTHS
    Serialized Accessories  12 MONTHS 
    Touch 60 MONTHS
  Fixed Products Catcher (non-current product) 24 MONTHS
    Decoders 60 MONTHS
    Diamond 24 MONTHS
    DLC Glass  60 MONTHS 
    DLL2020  24 MONTHS
    Duet (non-current product) 24 MONTHS 
    Magellan 1000i  24 MONTHS 
    Magellan 1400i  24 MONTHS 
    Magellan 2200VS  36 MONTHS 
    Magellan 2300HS  36 MONTHS 
    Magellan 8100 (non-current product) 12 MONTHS 
    Magellan 8200 (non-current product) 12 MONTHS 
  Fixed cont. Magellan 8300 12 MONTHS
    Magellan 8400 12 MONTHS
    Magellan 8500  12 MONTHS 
    Magellan 9500  12 MONTHS 
    Magellan SL (limited support) 12 MONTHS
    Non-Serialized Accessories  90 DAYS 
    Sapphire Glass  Lifetime 
    Serialized Accessories  12 MONTHS 
    Tin Oxide Glass  No warranty 
    VS800 (non-current product) 24 MONTHS 
    Wear Resistant Glass  36 MONTHS (HS units manufactured prior to October 2002) 
      60 MONTHS (HS units manufactured on or after October 2002) 
Datamax- O'Neil Stationary Printers   12 MONTHS: no linear inch limit ( excludes printhead) Includes platen roller and installed options
  Portable Printers  all except microfFlash and PrintPAD series 12 MONTHS: no linear inch limit ( excludes printhead) Includes platen roller and installed options
  Portable Printers  microflash, PrintPAD and RL series only 24 MONTHS: no linear inch limit ( excludes printhead) Includes platen roller and installed options
  All Printheads all except microfFlash and PrintPAD series 12 MONTHS or 1 Million Inches ( whichever comes first)
  Stationary Printer options  Thermal transfer, Internal Rewinder, Peel & Present, etc. 12 MONTHS
  Stationary & Portable Accessories  batteries, cables, mounting brackets, AC adaptors, etc 90 DAYS
  Supplies Products   90 DAYS
  Repaired Units   90 DAYS or Original warranty Period
ECD all products   12 MONTHS
Elo Touch Solutions All products* *Expect accessories, 15E1, 1509L and tablet. 36 months - extendable to 60 months
  15E1, 1509L   12 months - extendable to 24 months
  Tablet   18 months - extendable to 18 months
  Accessories   90 days
Epson TM-T88V   48 MONTHS
  TM-T20 model   24 MONTHS
  TM-T70 model   24 MONTHS
  TM-T90 model   24 MONTHS
  all other products including power suplies and interface cards 12 MONTHS
Honeywell Scanning and Mobility Hand-held, Hands-free and Bioptic Scanners    
  3200 Hand-held linear imager 2 yrs
  3820 Hand-held Bluetooth linear imager 3 yrs
  3800gPDF & 3800gHD Hand-held linear imager 5 yrs
  3800i Industrial duty hand-held linear imager 3 yrs
  3800r Hand-held linear imager 5 yrs
  3820i  Industrial duty hand-held Bluetooth linear imager 3 yrs
  4800dr Document reader 3 yrs
  4800i Industrial duty hand-held area imager 5 yrs
  4820i Industrial duty Bluetooth hand-held area imager 3 yrs
  8600 & 8650 Ring Scanner 1 yr
  8520 Industrial duty hand-held full range laser scanner 2 yrs
  8820 Industrial duty Bluetooth hand-held laser scanner 2 yrs
  Eclipse 5145 Single-line laser hand-held scanner 3 yrs
  Fusion 3780 Omnidirectional laser hand-held scanner 3 yrs
  Genesis 7580 Area-imaging hands-free scanner 2 yrs
  Granit 1910i Industrial duty hand-held area imager 3 yrs
  Granit 1911i Industrial duty Bluetooth hand-held area imager 3 yrs
  Horizon 7600 Omnidirectional in-counter laser scanner 3 yrs
  4810LR or WA License Reader 5 yrs  ?
  Hyperion 1300g Hand-held linear imager 5 yrs
  Orbit 7120 & 7180 Omnidirectional presentation laser scanner 3 yrs
  QuantumT 3580 Omnidirectional presentation laser scanner 3 yrs
  Solaris 7820 Omnidirectional presentation laser scanner 2 yrs
  Stratos 2300 Bioptic flatbed scanner 3 yrs
  Stratos 2400 Bioptic flatbed scanner 2 yrs
  Stratos 2700 Bioptic flatbed scanner 2 yrs
  Voyager 1200g Single-line laser hand-held scanner 5 yrs
  Voyager 1202g Single-line laser Bluetooth scanner 3 yrs
  Voyager 1250g Single-line laser hand-held scanner 5 yrs
  Voyager 1400g Area-imaging hand-held scanner 5 yrs
  Voyager 9520/40 Single-line laser hand-held scanner 5 yrs
  Voyager 9590 Single-line laser hand-held scanner 5 yrs
  Vuquest 3310g Area-imaging hands-free scanner 2 yrs
  Xenon 19x0 Series Area-imaging hand-held scanner 5 yrs
  Xenon 19x2 Series Area-imaging Bluetooth hand-held scanner 3 yrs
  Mobile Computers    
  Scanpal 5100 Hand Held Computer 1 yr
  ScanPal®2 Hand Held Computer 1 yr
  OptimusS 5500 series Hand Held Computer 1 yr
  Optimus 5900 RFID-Enabled Hand Held Computer 1 yr
  Dolphin 6000 Scanphone 1 yr
  Dolphin 6100 Hand Held Computer 1 yr
  Dolphin 6500 Hand Held Computer 1 yr
  Dolphin 7800 Enterprise Digital Assistant 1 yr
  Dolphin 9700 Enterprise Digital Assistant 1 yr
  Dolphin 99ex Hand Held Computer 1 yr
  MX8 Hand Held Computer 1 yr
  Tecton MX7T Hand Held Computer 1 yr
  MX9 Hand Held Computer 1 yr
  Marathon FX1 Field Computer 2 yr
  HX2 Wearable Computer 1 yr
  HX3 Voice Appliance 1 yr
  Vehicle Mount Computers    
  Thor VM1 Vehicle Mount Computer 1 yr
  Thor VM2 Vehicle Mount Computer 1 yr
  Thor VX8 Vehicle Mount Computer 1 yr
  Thor VX9 Vehicle Mount Computer 1 yr
  OEM Products    
  IS220 Laser scan engine 2 yrs
  IS3480 Laser scan engine 2 yrs
  3800E Linear Imager Engine 2 yrs
  IS4110/4125 Laser scan engine 2 yrs
  IS4225 Wearable laser scanner 2 yrs
  IS4813 Laser scan engine 2 yrs
  5xx0 2-D image engine 1 yr
  Accessories    
  Cables Cables 90 days
  Power supplies Power supplies 90 days
  Holsters & Belt Clips Holsters & Belt Clips 90 days
  Stands/Holders/Mounts Stands/Holders/Mounts 90 days
  Batteries Batteries 1 yr
  Scanner Bases Charge and communication bases 3 yrs
  Mobile Computer Bases HomeBases, VehicleBases & Battery Chargers 1 yr
  4-Bay Battery Charger Multi-charger for 3820, 4820 and 6320 series batteries 90 days
IBM all products   12 MONTHS on site
Intermec ScanPlus 1800VT, 1802VT Sabre 1400   60 MONTHS
  SG20 corded and SR30   60 MONTHS
  SF51   12 MONTHS
  other scanners   36 MONTHS
  printers, terminals, docks and chargers   12 MONTHS
  printheads, cutter assemblies, media, pre-printed labels, batteries and all other accessories   90 DAYS
MCL  all products   12 MONTHS
PioneerPOS Touchcomputers M-Line 36 MONTHS
    Sline 36 MONTHS
  Touchmonitors  TOM 36 MONTHS
  Printer ST-EP4 36 MONTHS
  Tablet All 12 MONTHS
Printronix all printers   12 MONTHS
  printheads   180 DAYS
Seagull all products   12 MONTHS
Socket all products   12 MONTHS
  consumables; batteries, removable cables, chargers, CF to PC card adaptors   90 DAYS
Teklynx all products   12 MONTHS
Tropos All Hardwares   12 MONTHS
  Management tools, Softwares and other Supports   90 DAYS
Zebra PRINTERS (EXCEPT BAR CODE PRINTHEADS AND OTHER NORMAL WEAR ITEMS), CHARGERS AND POWER SUPPLIES, HARDWARE KEYS, MEDIA,RIBBON   12 MONTHS
http://www.zebra.com/us/en/support-downloads/warranty/product-warranty.html ZEBRANET® PRINT SERVERS,SEH PS102-Z, SEH PS105-Z   12 MONTHS
  BATTERIES   12 MONTHS
  PRINTHEADS   6 MONTHS
  SPARE PARTS   3 MONTHS
  ACCESSORIES   1 MONTH
 
Zebra Card ZEBRA CARD PRINTERS (VALUE, PERFORMANCE, RETRANSFER)   24 MONTHS
http://www.zebra.com/us/en/support-downloads/warranty/product-warranty.html ALL OTHER CARD PRINTERS (SECURITY, LEGACY PERFORMANCE)   12 MONTHS
  CARD SPARE PARTS KITS   3 MONTHS
  CARD PRINTHEAD SPARE PARTS KITS (VALUE & PERFORMANCE)   12 MONTHS
  ZXP SERIES 8 PRINT HEAD   LIFETIME
  ZEBRA® TRUE COLOURS® i SERIES™ RIBBONS   24 MONTHS
  ZEBRA® TRUE COLOURS® RETRANSFER FILM   24 MONTHS
  ZEBRA® TRUE SECURE™ i SERIES™ LAMINATES   12 MONTHS
  consumables cables,adapters, stylus, holster, boot, stand, wall mount, handstrap, battery door, etc 30 or 90 DAYS depending on partnumber: please consult Customer Services
  Cradles SACxx VCD7xx VCD9xx   90 DAYS
  cradles CRD1x   90 DAYS
  cradles CRD3x   90 DAYS
  cradles CRD4x   90 DAYS
  cradles CRD5x   90 DAYS
  cradles CRD7x   90 DAYS
  cradles CRD8x   90 DAYS
  cradles CRD9x   90 DAYS
  cradles CHS3000   90 DAYS
  cradles CHS5000   90 DAYS
  cradles CHS9000   90 DAYS
  CS1504-I100-002R   90 DAYS
  CS1504-I014-010101   90 DAYS
  power supplies   30, 90 DAYS or 1 year depending on partnumber: please consult Customer Services
  batteries   12 MONTHS
  all terminals   12 MONTHS
  Keypad MC9x   12 MONTHS
  VC5090   12 MONTHS
  MK1200   12 MONTHS
  MK2200   12 MONTHS
  MK1250   12 MONTHS
  MK2250   12 MONTHS
  MK2290   12 MONTHS
  WS2000   12 MONTHS
  WS5100   12 MONTHS
  WS1200   12 MONTHS
  WT4090   12 MONTHS
  P470 scanners   12 MONTHS
  LS7708 series   24 MONTHS
  LS9203 series   24 MONTHS
  LS9208 series   30 MONTHS
  DS3407 series + cradles FLB3407   36 MONTHS
  DS3408+ cradles FLB 3408   36 MONTHS
  LS1203 series + cradles STB   36 MONTHS
  LS3008 seires + cradles STB   36 MONTHS
  LS3400 series + cradles STB   36 MONTHS
  LS3408 series + cradles STB   36 MONTHS
  LS3578 seies + cradles STB   36 MONTHS
  LS4208 series + cradles STB   36 MONTHS
  LS4278 series + cradles STB   36 MONTHS
  LS7808 series + cradles STB   36 MONTHS
  MS2004 series (excluding cradles)   36 MONTHS
  MS2005 series (excluding cradles)   36 MONTHS
  MS2007 series (excluding cradles)   36 MONTHS
  DS6707 series (excluding cradles)   60 MONTHS
  LS2208 series (excluding cradles)   60 MONTHS
  ES3000   60 MONTHS
Wincor Nixdorf POS Systems, Touch Screens, Dislpays, Receipt Printers, Cash-Drawers   36 MONTHS (Return to Base)
  Cables and Accessories